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Privacy Policy

Introduction

FleetOnGo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fleetongo.com or use our fleet management software and services (collectively, the "Services").

We value your trust and are dedicated to handling your personal information with care. Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account

  • Complete a form

  • Subscribe to our newsletter

  • Contact customer support

  • Participate in surveys or promotions

  • Otherwise communicate with us

This personal information may include:

  • Name

  • Email address

  • Phone number

  • Company name and position

  • Billing information

  • User credentials (username and password)

  • Any other information you choose to provide

Information Automatically Collected

When you access our Services, we may automatically collect certain information about your device and usage, including:

  • IP address

  • Browser type and version

  • Operating system

  • Device information

  • Usage data (pages visited, time spent on pages, etc.)

  • Clickstream data

  • Location information (with your consent)

Fleet and Vehicle Data

If you use our fleet management software, we collect data related to your fleet operations, which may include:

  • Vehicle information (make, model, VIN, license plate, etc.)

  • GPS location and telematics data

  • Maintenance records

  • Fuel consumption data

  • Driver performance metrics

  • Route information

  • Other operational data

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services

  • Process and fulfil your transactions

  • Communicate with you about our Services, updates, and promotions

  • Respond to your inquiries and provide customer support

  • Monitor and analyse usage patterns and trends

  • Enhance the security and functionality of our Services

  • Develop new products, services, and features

  • Comply with legal obligations

  • Prevent fraudulent activities and enforce our Terms of Service

  • Personalize your experience with our Services

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as data hosting, analytics, payment processing, email delivery, and customer service.

Business Transfers

If FleetOnGo is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with third parties when we have your consent to do so.

Affiliates and Business Partners

We may share your information with our affiliates and business partners to offer you certain products, services, or promotions.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will remove it from our systems or anonymize it.

Your Rights and Choices
Account Information

You can review and update your account information by logging into your account settings.

Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in our emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • Right to access and receive a copy of your personal information

  • Right to correct inaccurate information

  • Right to request deletion of your personal information

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent

To exercise these rights, please contact us at privacy@fleetongo.com.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@fleetongo.com.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection wherever it is processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

Third-Party Links

Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any information to them.

Cookie Policy
What Are Cookies

Cookies are small pieces of data stored on your device when you visit our website. They help us improve your experience by remembering your preferences and settings.

Types of Cookies We Use
  • Essential Cookies: Required for basic website functionality

  • Analytical/Performance Cookies: Help us analyze how users use our website

  • Functionality Cookies: Allow us to remember choices you make

  • Targeting Cookies: Record your visit to our website, pages visited, and links followed

Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may become inaccessible or not function properly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

FleetOnGo
Email: hello@fleetongo.com